South River Technologies, a leader in the development of managed file transfer and file collaboration technologies, has an immediate need for a Technical Services Engineer/Help Desk Technician in our Annapolis Maryland headquarters. As a member of our team, you will work directly with the engineering team, sales team and customers to diagnose and resolve configuration issues with SRT software. This is a unique opportunity for a motivated and energetic team player who wants to work in a fast-paced, dynamic and growing company.

• Provide online, streaming, and telephone based technical support to installed customer base
• Assist in creating and maintaining Knowledge Base Articles used for assisting customers
• Assist customers with client-server configuration issues involving FTP, SFTP, FTP/S, WebDAV, Amazon S3 and GroupDrive servers
• Assist customers with integrating SRT products into existing network environments, including scripting, AD/LDAP integration, and defining system events processing
• Provide technical assistance to sales team with system configuration and technical recommendations for customers
• Assist customers in product evaluations by answering technical questions, advising on best practices
• Support new customer and prospect implementations by telephone or network streaming
• Provide regular feedback to engineering for customer requested enhancements

This is a unique opportunity for a motivated self-starter who wants to work in a fast-paced, dynamic and growing company.  [details...]

SRT, a world leader in the development of Virtual Drive and Internet-based storage and collaboration technologies, has an immediate need for an experienced C++ Software Engineer in our Annapolis Maryland headquarters. As a member of our development team, you will have direct input into the development of SRT products for both 32 and 64-bit Windows based platforms. This is a unique opportunity for a motivated team player who wants to work with leading technologies to develop advanced client and server based solutions for 32 and 64 bit platforms.

Develop new and enhance existing software using the following technologies: Microsoft Visual Studio 2005, C/C++, MFC, ATL, ODBC, STL, and .NET. Our software is targeted to 32 and 64 bit Windows platforms including Windows Vista, Windows Server, Windows XP and Windows 2000. Our software provides services over the Internet so you will also be working extensively with Internet protocols such as WebDAV, HTTP, FTP, SSH’s Secure File Transfer Protocol (SFTP), and FTP Over SSL/TLS. Encryption technologies such as SSL, TLS, SSH, and OpenPGP will also be an integral part of the development process so an understanding of both high-level and low-level security concepts is helpful.

We’re looking for dedicated individuals with an insatiable desire to learn and who want to help develop the best products in the world.

• Develop new and enhance existing software using the following technologies: Microsoft Visual Studio 2005, C/C++, MFC, ATL, ODBC, STL, and .NET.
• Maintenance and enhancement of existing products developed in C++ with MFC.
• Assist Technical Support team in diagnosing bugs and other issues in products.
• Assist in QA of new product releases and bug fixes for products.
• Assist Technical Writers with the development of Help Systems for the products.
• Assist with the documentation of existing product lines and development of design documents for new products.

This is a unique opportunity for a motivated self-starter who wants to work in a fast-paced, dynamic and growing company.  [details...]

South River Technologies, a leader in the development of managed file transfer and file collaboration technologies, has an immediate need for an experienced Sr. Systems Engineer in our Annapolis Maryland headquarters. As a member of our team, you will work directly with the engineering team, sales team and customers.

• Provide technical assistance to sales team with system configuration and technical recommendations for customers
• Participate in software product demonstrations as needed, to provide technical assistance
• Assist customers in product evaluations by answering technical questions, advising on best practices
• Support new customer and prospect implementations by telephone or network streaming
• Provide regular feedback to engineering for customer requested enhancements
• Provide assistance to engineering team to identify and troubleshoot customer reported software defects.
• Assist with testing, and providing work-arounds to customers
• Assist customers with integrating SRT product into their existing network environments, including scripting, AD/LDAP integration, and defining system events processing.

This is a unique opportunity for a motivated self-starter who wants to work in a fast-paced, dynamic and growing company.  [details...]